For TOC employees this is your Rail Staff Travel Committee representative. FIP Cards and Coupons. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please e-mail us for assistance. Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. Customers can still buy and top up cards at ticket machines, online via TfL's website or using the TfL Oyster app. (This requirement does not apply to Safeguarded employees). Faye How far around London can you travel on an Oyster card? The one way fare is 35 in Standard Class and 60 in Standard Premier. Each dated box allows unlimited free travel on: The boxes must be completed in accordance with the Conditions of Use, and instructions that come with the STC. The only catch is that you must use the stopping services of London Overground north of Harrow and Wealdstone. You can't get a refund for any credit on your Visitor Oyster card if it's lost or stolen. If you've registered your card on the TFL website then you can top it up online - oyster.tfl.gov.uk/oyster/entry.do. Is that train included in the Oyster or Contactless daily cap? Unfortunately it only runs from Monday to Sunday, and not any other combination of days, so if youre here from Wednesday to Tuesday, for example, then youll just get 7x daily caps instead. And if so, to what? Add your discount to an Oyster card. This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. An Oyster card is a credit card sized card that can be used to electronically pay for travel on London transport. But if you had a travelcard on it then that would have expired once the date passed. But if you need to buy a brand-new Oyster card then youll also have to pay a 7 deposit on top, and you cant get that money back until the card is a year old, so you might find that contactless works out cheaper for first-timers. We always recommend that UK visitors use their contactless card regardless of how many days theyre staying, because the fares are exactly the same as Oyster and they dont have to pay a deposit to get one. Use this form to apply for International Coupons ONLY when, An FIP Card will be issuedif you do not already hold one, If you order a large number of coupons, RST may request an outline itinerary to justify the application. If you have problems in the following areas, please contact Rail Staff Travel. Floor 1 The London Oyster Card is a pay as you go plastic card, the size of a credit card. Additional Details The Oyster Card is a Pay-As-You-Go card so you start with 20, 30 or 50, credit, plus a 5 fee for the card itself. Please note that you will still need to submit an XX32 form as usual. Is it worth putting money on them when we come down next week (overnighting prior to going to Heathrow), or is it just as easy and no more expensive) to touch and go? Adrian Is there a way of seeing how much credit I have on my Oyster card without checking at a station? Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). Your seat will be reserved for you on the day you want. Using free and privilege tickets on National Rail services and Stena Line are subject to restrictions. But if you had a travelcard put onto an Oyster card then they would have expired. You must be co-habiting at the same address, and the declaration is required to prove this. For children aged 18 or over, you must also submit a. I have a Hop on Hop Off Big bus tour pass to see some of the major attractions. You will be required to pay a 5 refundable deposit for the Oyster card. Jools Hi there, first time I will have bought an oyster card, can one card be used for a family of four, Staff Hi Jools, no. The adult daily caps are listed in the table at the top. You can also buy child Travelcards online for children aged 11-15. For your own or your Spouse/Partner's child, you must attach a Full (long) Birth Certificate. All applications must be counter-signed by an authorised representative of your employer. Rail said that . Just hand them your card and tell them how much credit you want to add on. The unused credit on them lasts forever. Oyster cards are accepted all over London on the bus, London Underground, London Overground, DLR, TFL Rail, National Rail, Thames Clipper riverbus, and even the IFS Cloud Cable Car. The names on the International Travel Documents must match the names on your passports. 3 Days - 30.60. Staff Hi Eejay, sure. For guidance on eligibility of family members. This arrangement has now ended, Dependant only applications should be made via email or post, Only available to full-time Active Safeguarded Employees, To provide family members with access to RST Online, Please note that your family member(s) must already be in receipt of travel facilities in order to be provided with access to RST Online. Dans un premier temps je ne sais pas si je dois . For Partner applications if you are not married or in a civil partnership. This is because the ticket office machines no longer support these functions. Look at TFLs handy map to see which stations are within the Oyster zones: http://content.tfl.gov.uk/london-rail-and-tube-services-map.pdf. You have to pay a 7 deposit for Oyster cards. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . You can only use your STC on National Rail services. Contactless and Oyster links. most people just need the daily cap for zone 1, which covers the central touristy bit of london. Euston and Tower Bridge are both in zone 1, but if you're planning to put a travelcard onto your Oyster card then you can't buy zone 1 on its own. They are not valid on the Greater Anglia services to Rye House, even though regular Oyster and contactless is valid there. 16+ Dependent Child PTACs are valid for 12 months and expire on 31 December. For a family application,coupons will be issued to all eligible family members, (subject to the allowancesfor family members from each carrier). If a form does not exactly fit your circumstance, e.g. If you want to book a seat, you must do this at a National Rail ticket office; you can't book seats over the phone or online. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . Child: 60% off the full child fare, subject to a minimum fare of 1.00. Can I recharge them? You can. All you have to do is load the card with credit, and then you can use it for nearly all your public transport needs around London without having to buy individual tickets. The current restrictions are detailed in the document below. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. BTW, I think your site is terrific. If you have any other queries please do not hesitate to contact RDG at: The Rail Delivery Group. You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. The verdict: Contactless is the best option for UK visitors. Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. From June 2021 customers will no longer be able to buy or top up Oyster cards at TfL Rail or London Overground ticket offices. scrapping free travel for over 60s with Oyster cards actually saved money . If you have a Retired Staff Oyster card, you can buy discounted tickets to travel on Eurostar for yourself and five companions, as shown below. From what I have read they will pay the half of adult fare but, what is their daily cap for them? If you don't have time to buy your card online, you can also buy a Visitor Oyster card before arriving in London from different locations in the UK and overseas. The amount of credit that you need will obviously depend on how long youre staying for, and where youre planning to go, but here are some tips for visitors: Unless you fly in from Heathrow (zone 6), you will probably spend the majority of your holiday inside zone 1 (the touristy bit). If you don't need your Visitor Oyster card, you can get the remaining credit refunded. if you only want to pay the daily cap for zones 1-2 then youd have to use a completely different card for the zone 1-6 journey (maybe you have a contactless card). If the start date is another day, the ticket can only be purchased after noon on the previous day. Sam Hi can you use the oyster card at East of India train station, Staff Hi Sam, yes. If your Oyster card contains a travelcard then it cannot be lent to anybody else. Lost or stolen passes replacement application form. To replace lost or stolen nominee or dependent children passes, call to report the loss then complete the lost/stolen replacement application form and send it to Staff Travel. If you tap down twice at the same station within 2-30 minutes then you will be charged 1x minimum fare (from your station to the next one in the same zone). If you would like to apply for an RST Online Smartcard, please ensure that you have registered for RST Online and please submit form XX42. Can I use my 60 Oyster card on National Rail? Then I travel from Zone 1 to Zone 6 on the same day. PEDRO Thanks so, is the daily limit cap 7.05 pounds for them? If you have a PTAC, you can get discounted travel on Wightlink and Stena services, and some other rail services. Many of your Frequently Asked Questions about Rail Staff Travel, 2nd Floor, 200 Aldersgate Street, If it worked correctly then the correct fare will be deducted from your card and the gate will open automatically. Regards Kim. Note that not all privilege discounts can be set on all types of Oyster card/photocards (see below). So youll need zones 1-5. ie. If you select RST Online you can make payment through your RST Online account. You should check the. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. A temporary arrangement was put in place in 2020 to allow the discount to be renewed after 30 June 2020 on presentation of both the old and new Staff Travel Cards. Only in exceptional circumstances - each request may require individual supporting documentation, Only used for an application for a refundin respect of Staff Tickets (residential journeys only), Processing of refunds may take up to6-8 weeks. Antonio We are staying near Penge East Station and the quickest way to get to Central London is with the Southeastern to Victoria. RST will be aware if the employee only requires it for family members. They can reapply for their PTAC each year, provided they can provide evidence that they are still in full time education, using the annual reissue application form. Once posted by RST coupons cannot be replaced if they are lost or damaged, or if you are unable to use them. If you select RST Online you can make payment through your RST Online account. Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services. but bear in mind they only last for one day each, can only be used after 9:30 AM (or at any time during the weekend), and you all have to travel together - visitorshop.tfl.gov.uk/en/group-day-london-travelcard, Carol How do I get Senior discount on Oyster card if I have a Senior railcard, Staff Hi Carol. These forms are not valid for use by holders of the RST Online Leisure Card. Lots of tourists tap their Oyster cards down twice making the perfectly reasonable assumption that it will subtract two fares, but the system doesnt work like that. You can ask for an alternative sailing if your first choice sailing is full. John I am a retired Network rail worker with a privilage travel card,i wish to travel from Euston sq. I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? 7 Days - Get the 7-Day Travelcard. Unfortunately, changes to our building security means that we cannot offer a "face-to-face" service for personal callers. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. From an Oyster Ticket Stop: You can also buy them from around 4,000 Oyster Ticket Stops all over London. Oyster on Thameslink services Oyster is a smartcard which can hold credit to pay as you go, as well as Travelcards. This email address is being protected from spambots. Now you can travel through London at a 1/3 discount. Annual Gold Card discounts. But if you put a travelcard on an Oyster card then that will obviously expire on the finish date. . Staff Hi Churchacre. The cost is up to you - you can load as much credit on as you want, depending on how much you need for your holiday. Please contact Staff Travel for further details, If you were dismissed from TfL, you are not eligible for travel facilities, If you were granted an immediate enhanced ill-health pension, you may be credited with up to an additional five years to counttowards your total service, If you are a partner of aretired member of staff who has died, you can keep any retired travel facilities already issued, You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL, Have at least 20 years' service with a participating employer or successor to London Regional Transport, Get a third off Thames Clipper River Bus services by showing your Retired Staff Oyster card when you buy a ticket, Pay a reduced fare on IFS Cloud Cable Car if you show your Retired Staff Oyster card when you buy a Boarding Pass, Are a TfL employee and entered service before 1 April 1996, and, Had a staff PTAC with London Regional Transport, London Underground Limited or were in anadministrative or management grade with London Buses, Your partner if they already have a Partner PTAC, Dependent children aged 5-24 (children aged over 16 must be in full-time education and a headed letter from the school, college or university confirming their studies must be supplied), If your children had an All Rail PTAC, they will be issued with a replacement All Rail PTAC when you retire, Your children will be issued with a TfL rail PTAC if your partner opted to have a retired Staff Oyster card rather than a PTAC. 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