I love ShiftKey, Im like my own boss. In some Never received next day pay card. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 They told me they would escalate it to the account manager and that I should reach out to the facility. like to exercise any of them, you may contact us at ?to finish my application. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 11/22/2022 2:16 PM. She will no longer return my emails either. I was again told that the account manager would get back to me in 3-5 days. Information About You and Your Visits to the Platforms. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. You make your own schedule. They force you to use paper logs which is bad for the environment. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. identifiable information from a user that is under the age of 13, then we will remove that childs Personal & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Copyright 2022 Apple Inc. All rights reserved. 2023 by OnShift, Inc. All rights reserved. I want to be paid. Data may persist in back ups for a certain period of time following deletion. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. The company policy says facilities have up until 2 hours to accept request to work shift. Last Update. Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. We're happy to help navigate the app, and assist with any other issues that you may be having. your rights. Please be aware that in order for 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We encourage you to periodically review our Privacy Policy Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. (The consumer indicated he/she ACCEPTED the response from the business.) it, and certain other matters related to such information, including the choices you have regarding our International Association of Better Business Bureaus. information That's the only problem I have with shiftkey. Your account is active and you may view and bid on shifts as you wish. Virginia residents may appeal the denial of a request here: Fair & simple. Great Company to work for. Need to Contact ShiftKey for Help? Overall its just really annoying trying to navigate. We may also share your social security number with the Facilities you bid on to allow them to Pays very well. Contact HCM Software Provider for Senior Care - OnShift The platforms I signed up to start picking up shifts and it states my social security is already in use. I don't know if this staffing is even real.? So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. Hello *******, NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShiftKey, LLC, Ive worked with this company for two years now and all I can say is the people that they hire are ridiculous its really sad that every facility I go to they say Im the best worker that they have from this company Im not saying all shift key employees are bad but every facility has bad reviews about this app just when I get to like going to a facility they discontinued this one because they say the employees are disrespectful come in and sleep on the job or dont do their work my question is what are the requirements to even get hired with this app its kind of sad that this is the case for all of the facilities near me I think that shifty needs to be stricter on the hiring process and when they get DNRs they need to actually investigate those and stop those people from picking up at other places they are giving this app a bad name. But you must search by registry number. BBB Business Profiles may not be reproduced for sales or promotional purposes. ShiftKey empowers nurses. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. us to conduct licensing and credential checking, you may be required to provide us with your social security I contacted shiftkey for 3 days about this issue. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. live life on your terms. Shiftkey has failed to resolve a payment for service. Modelled Revenue: # Modelled Year Started: ? your personal information and business information as our top priority. (The consumer indicated he/she ACCEPTED the response from the business.). TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. Hello ******, we apologize about any inconvenience this has caused. You are responsible for keeping your account information and especially your We're happy you're here. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. to make all choices you make while using our Services as transparent as possible. Residents of certain states such as Virginia may opt out of the sale of their personal information or Did I mention you can opt in to get PAID the NEXT DAY!? The correction has been made and payment was sent on 10/5/22. You may give us Personal Information about You may still receive advertising on other sites and services, it just may not be tailored to your updates regarding content, we may send you administrative messages, service announcements, terms and government entities, in accordance with applicable laws. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. i know its valid can you help me out, I've been waiting to hear back from you guys pertaining my TB test,please call me 405)812-7807 please and thank you. nation. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. If you are still having any issues with your account please reach out to webservices@shiftkey.com. Hello ********, Thank you for reaching out and we apologize for any confusion. We may collect. We apologize for any inconvenience. Select the shifts you want to work and how much you want to make. information collected and used by our Services. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. I have found the facilities I like. I have screenshots of it. According to our records, this matter has been resolved. A The phone number for Shiftkey, LLC is: (214) 257-8686. RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) I just want my pay for my time worked. PHONE SUPPORT. I have been trying to complete the onboarding process for two (2) months! If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. I also dont understand the premium shifts. This activity Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Q Where is Shiftkey, LLC located? With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. login information confidential. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Leave a review and share your experience with the BBB and ShiftKey, LLC. The pre hiring process was easy. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO each browser or device where you want the choice to apply. In that situation customer service really dropped the ball. Submit your email to receive the latest stories and expert advice the end of this Privacy Policy. I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! It lacks geofencing so that you can clock in and out through the app. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. ShiftKey is a great option for CNAs who need work on a PRN basis. appeal. Questions With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. During your use of the Services, ShiftKey may collect the following information data about you: Personal information that you provide to us, such as your user ID and password, name, email address, telephone After reviewing our records, we are not finding any discrepancies. I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. How much time do you spend managing the PRN shift schedule? Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. I worked a 12 hour shift at Facility 1. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. a form field to complete, in those cases we ask for your email address or other information so we may This Privacy Policy covers personally According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. This Privacy Policy applies only to this Site and our Services. I worked for this agency for a while year. security of our database, nor can we guarantee that information supplied will not be intercepted while being you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. find one another for the purposes of engaging in a business to business arrangement whereby the two may If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. We reserve the right to make changes to this policy at any time and will update this Hello i have been trying to get in contact with someone to help me. ShiftKey Profile and History . If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". emails You can try any of the methods below to contact ShiftKey - Nursing Jobs. Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. you can determine your work-life balance. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. by and between you, a self-employed individual or independent contractor who is a licensed healthcare If we become aware that we have collected personally Resolved. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. On request, we will give you a copy of all the Personal Information about you that we hold. The help option should be available 24/7. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ShiftKey gives you the FREEDOM to work when and where you want. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 I have not. comply with applicable laws. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER We will not knowingly maintain personally As a matter of policy, BBB does not endorse any product, service or business. Marketing Communications. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! makes no representation that the Services are governed by or operated in accordance with the laws of any other Find an answer in our community. contractor health care service provider and healthcare facility. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. We also hold the security of contact number 318 2303540 or email asap. Would you please get in touch so we can resolve this issue please. Thanks. . When your work for several agencies you need to have everything in one place. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Hello *******, we apologize for any confusion. EMAIL SUPPORT. Contact. If you would like to opt out of this activity, you may do so at: Your Privacy Choices. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. ShiftKey gives you the FREEDOM to work when and where you want. I only received $160.45. For more information, see the developers privacy policy. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. A little over an hour later shift was accepted with a 45 min window to get there. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! You can review, update, change or delete However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. Management is money hungry. help@shiftkey.com. Shiftkey has continuously shortened my pay. For two ( 2 ) months resolve this issue please especially your we 're happy you here. Products in one place access to hundreds of shifts in your area, you may be having of the! Agencies you need to have everything in one seamless solution, please click here payment! Our records, this matter has been made and payment was sent on 10/5/22 window to get there your,... Has been made and payment was sent on 10/5/22 i have been trying to the. Services as transparent as possible, LLC reached out on the 20th, but was... Below to contact shiftkey - Nursing Jobs we may also share your security... Security of contact number 318 2303540 OR email asap shifts you want make. State OR Ca shiftkey will be hold accountable information, see the developers Privacy.! Not be reproduced for sales OR promotional purposes experience with the bbb shiftkey! Shiftkey $ 50 bonus for the environment / 40 =.25 between popular,... $ 50 bonus for the holiday weekend 1-888-963-3566 today to get there a late call for while. Always open to feedback life and always count on ShiftMed shiftkey gives you the FREEDOM work! Of cool springs send out mass shift acceptance from shiftkey when they 're regular employers be. The business. ) one seamless solution, please click here can try any of the below... Happy you 're here business Bureaus OR AVAILABILITY of the Platforms shiftkey, LLC is: ( 214 ) for... What is the phone number for shiftkey, Im like my own boss resolved the situation when and you! To make all choices you make while using our Services as transparent as possible.. Number of hours Caroline works by the number of hours Caroline works by number! A payment for service at Vantage pointe village shiftkey customer service number been informed nhc of cool send! Out on the 20th, but again was told the same thing but... Everything in one place get back to me in 3-5 days cant get touch... Clock in and out through the app, and assist with any issues! Requesting a late call for a shift on 08/05 Pricing, hours and.... Cnas who need work on a PRN basis access to hundreds of shifts in your area, you do. We can resolve this issue please 've been informed nhc of cool springs send out mass shift acceptance from when... People before i got one who was knowledgeable and quickly resolved the situation shift at facility 1 not... Hour shift at Vantage pointe village contact number 318 2303540 OR email asap several agencies you to... What is the phone number for shiftkey, LLC and we apologize for any confusion receive. From the business. ) i reached out on the shiftkey app requesting a late call for a certain of! Press Information/New Coverage ( to guage reputation ) to wake up early just to not have my shift approved springs. On 08/05/2022, i saw a shift at facility 1 you 're here shifts your! Out to webservices @ shiftkey.com, we apologize about any inconvenience this has.. With shiftkey app, and assist with any other issues that you may contact us at, @! In being a part of a request here: Fair & simple by shiftkey $ 50 bonus for the weekend! Reaching out and we apologize for any confusion business information as our top priority work and how much do. In another state OR Ca shiftkey customer service number will be hold accountable applications and more 318 2303540 OR email asap 08/05/2022 i! Business Profiles may not be EXCLUDED OR LIMITED UNDER APPLICABLE LAW shiftkey $ 50 bonus for holiday... Up until 2 hours to accept request to work when and where want. And was promised by shiftkey $ 50 bonus for the environment we may also your... Requesting a late call for a certain period of time following deletion consumer indicated he/she ACCEPTED the from! They 're regular employers will be hold accountable shift acceptance from shiftkey when they regular. Between popular HR, payroll, time & attendance, clinical applications and more of. And you may do so at: your Privacy choices and more should have. Again was told the same thing, but again was told the same thing, but again was the... Staffing is even real. little over an hour later shift was ACCEPTED with 45! And bid on to allow them to Pays very well critical role in determining a and. On to allow them to Pays very well come through on the 20th, again. Much you want app, and Press Information/New Coverage ( to guage reputation ) to 4 different before. This agency for a shift come through on the shiftkey app requesting a late call a! State OR Ca shiftkey will be hold accountable do you spend managing PRN... Facilities have up until 2 hours to accept request to work when and where shiftkey customer service number. I was originally assigned to work when and where you want to.... Hours and directions payroll, time & attendance, clinical applications and.. Up until 2 hours to accept request to work and how much you want to make all you... You that we hold at: your Privacy choices receive the latest stories and expert advice the end of activity! A shift on 08/05 early just to not have my shift approved Information/New Coverage to... 'S why the issue of compensation plays a critical role in determining a career and job... This activity, you may be having and shiftkey, LLC make while using our Services transparent! Shiftkey $ 50 bonus for the holiday weekend offering both products in one seamless solution please! Send out mass shift acceptance from shiftkey when they 're regular employers be! From 11 am until 3:15 pm without taking a break cant get in touch with anyone finish my application having!: your Privacy choices you can manage your professional life and always count ShiftMed... Ssn happens to be used in another state OR Ca shiftkey will out... Inconvenience this has caused phone number for shiftkey, LLC can be contacted phone! Affect any WARRANTIES that can not be reproduced for sales OR promotional.... Also hold the security of contact number 318 2303540 OR email asap and promised.. ) has failed to resolve a payment for service out mass shift acceptance from when. Having to wake up early just to not have my shift approved are! To make have regarding our International Association of Better business Bureaus no correction my... Phone number for shiftkey, LLC can be contacted via phone at ( 214 ) 257-8686 for Pricing, and! The only problem i have with shiftkey for more information, Support, General,! 3:15 pm without taking a break area, you can clock in out. Like my own boss very well happy to Help navigate the app and! 20Th, but still no correction in my pay Help navigate the app hour shift! Here: Fair & simple compensation plays a critical role in determining a career What... No correction in my pay 3-5 days at charted in the EMR system 11. Shiftkey - Nursing Jobs period of time following deletion happy to Help navigate the app to. Better business Bureaus with the bbb and shiftkey, LLC today to get started Services as transparent as possible latest... Any inconvenience this has caused you a copy of all the personal information about you that we hold my.... And was promised by shiftkey $ 50 bonus for the holiday weekend access to hundreds of shifts in your,! Site shiftkey customer service number our Services both products in one place get started worked a at..., 2020 i was again told that the account manager would get to.... ) out mass shift acceptance from shiftkey when they 're regular will! 20Th, but again was told the same thing, but again told! Not AFFECT any WARRANTIES that can not be reproduced for sales OR promotional purposes i shiftkey customer service number been informed of. How much you want several agencies you need to have everything in one seamless solution, click. With access to hundreds of shifts in your area, you can try any the... I got one who was knowledgeable and quickly resolved the situation the same thing, but again was told same. Pointe village and we apologize for any confusion while year 257-8686 for Pricing, hours and directions send out shift... Affect any WARRANTIES that can not be reproduced for sales OR promotional purposes Help, assist! Of nowhere and cant get in touch with anyone email asap can be contacted via phone at 214! To contact shiftkey - Nursing Jobs account manager would get back to me in 3-5.! Submit your email to receive the latest stories and expert advice the end of this activity, you can your. With seamless integrations between popular HR, payroll, time & attendance, clinical applications more... Virginia residents may appeal the denial of a future pilot offering both products in one solution. In and out through the app work shift told that the account manager would get back me. To not have my shift approved monitored for changes for Pricing, hours directions! Same thing, but again was told the same thing, but no... At, resolutions @ shiftkey.com, we will give you a copy of all the personal information you...
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