Their error became our problem and no plan to remedy. I like a firm mattress and they had exactly what I wanted. Don't recall hearing that when we bought this thing. A few weeks ago, I perceived a sag in the mattress. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! I recently bought a pillow top from OMF and I am quite happy with my overall experience. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). We love it and would recommend it to everyone. I have now, later read other reviews that people had the same experience. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. The mattress is just like new again! Original Mattress Company has the best mattresses. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. The options are the Regency Sapphire and the Regency Sapphire EuroTop. The average length of time that a mattress lasts before needing to be replaced. After already telling us that there is something wrong with it. Powered by GoodBeds intelligent matching technology, you can even get your The couple felt the store played "gotcha" on them. lines. Owners Rating is a summary of what real owners of this product are saying about their experience. Would not do business with again. What an expensive mistake. Here are. The delivery people were careful and assembled the mattress and headboard in no time. Excellent customer service from Mark and Teresa. We have been a long time customer. Totally mislead by the sales person. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. Will definitely buy again if I need another! Great product. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. ", "While no mattress is perfect, this one is a huge improvement over the old one. Do you work for Original Mattress Factory? Don't buy without a return guarantee. Our national brand mattress was well past it's prime. My parents' old mattress was due to be changed, and my father liked my mattress. Our mattress that was delivered was not even close to what is in the show room. I've purchases for OMF before, and knew what high quality products they sold. They essentially just stole this money from us. They do not offer a 100 day sleep guarantee or anything besides you keep it or you pay more. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . Thank you Chris. Never again! How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. Purchased the top of the line king size mattress and box springs in 8/2019. I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. we went to Mentor, Oh. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. That said, there are some reports about folks having durability problems after a short period of time. I would recommend that anyone reading this steer clear. The pros: Many more options for sleepers. I feel refreshed and relaxed every day. Night and day to the other mattress I had been using. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? Delivery went just as smooth.The bed is so perfect. unique needs and preferences. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! Our stores are cleaned daily and we have increased our associates focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. Frames? ", "Awesome product!! And be especially careful with the adjustable bed base. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. The beds are made with a steel frame and have a five-year warranty. Back has never felt better for this side-sleeper. The store in Fayetteville is wonderful. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. Each come with 10.5'' of mattress profile with multiple layers of foam. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. Your mattress can have a significant impact on both the quality and quantity of your sleep. And in just this short time period we already have big dents in our spots. The salesman explained everything and gave me time to test each mattress, The price was reasonable. I purchased this mattress four years ago and it has been absolutely wonderful. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your Can't return it and I am not going back to the store to get a different mattress. Bought a very expensive mattress and it has been horrible since the first week. Do NOT shop at this company for any product. No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. Her response was "Mom, this isn't the same bed we laid on in the store!" The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. If you share these beliefs, join us by claiming your free profile today. I ended up spending about $100 more for a padded mattress topper. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. They told me they would come check it out. What they DID NOT tell us is that the mattress is 200 pounds. I have since purchased another mattress which is without problems for less money. Each person from this company that I interacted with through this experience was kind and patient with my questions. We would have aches and pains when getting out of bed. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. Cancel, For full functionality of this site you need to enable JavaScript. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. The only good thing I can say about this mattress is that delivery was fast and polite. Original mattress factory mattresses have no support near the edges of the mattress. When we arrived, they strapped them to our roof rack very securely and sent us on our way. The Original Mattress Factory's customer service is top notch! I am so grateful to Chris and his staff for their patience and calmness. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. Don't waste your time at other places. I LOVE this mattress! Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). Want to buy mattress without box springs? They said if the visible indentation isn't over 1.5" they won't warranty claim it. * Shopping there is a pretty relaxed, low pressure experience. ", "Our experience was great from purchasing to delivery. ", "Good. This company won't even think about fixing a mistake. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. Firm Soft. One $800 mistake is enough. I went to the store and had great service and got great information and found a bed that felt really comfortable. We declined that offer. Know this Original Mattress Factory, you've lost a lot more than just my own return business. I will honestly recommend OMF to anyone I know who wants a good night's sleep! The standard length for bed frames is 80 inches (look it up). I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. The feel of the mattress was different than what I felt/tried at the store. The company has been known since the 20th century as the market giants. The remodel took longer than we thought and the new mattress was delivered and was never opened. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. I have never purchased an Original Mattress Factory mattress that I didnt like. In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. The sales person I spoke to was rude and constantly interupted when I was speaking. We were quotes over $1200 to exchange it. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! Don't obsess. Don't buy a mattress from this place. I knew about the no return policy and bought it anyway. Avoid like a plague!! I doubt this one will make it to next year and out it goes. available mattresses, in addition to other online options that match No Pressure. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." Learn more about the GoodBed Quiz. The delivery men were amazing. We are taking preventative measures and being extra diligent to keep our stores and factories clean. The cons: There may be cheaper options for similar quality. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. I would highly recommend the Original Mattress Factory to friends and family. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. We started with an online brand and actually really liked it but within a few short weeks we were both sagging in crevices on our sides. I love the no-pressure sales tactics that are used by the employees. They are NOT what you feel them to be when you go and lay on them in the store. DO NOT BUY THIS MATTRESS. 15 minutes in the store model that never had anyone actually sleep on it does not give you the true feeling of the bed. I was not told that when I purchased the set. In addition to my own adoration of it's combination of firmness and comfort, my husband is in love with it and I nearly had to drag my friend from my home after she stayed over while cat-sitting for us. It felt great on the first night. We won't buy from them again though. I have so much regret. a rating of 1 star is too high. ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. Terrible quality. Soooo NOT going back to the Original Mattress Factory! I bought a queen mattress set and I am extremely please. With other stores, I felt like I was walking onto a used car lot. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. unique needs and preferences. They are based right here in Pittsburgh and manufacture their own beds. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. When I got the mattress at my house, it was very uncomfortable. Oddly I don't recall that being discussed either. Baited at the storeswitched at delivery from factory. For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. We had a very easy and great experience with the sales person and the delivery people were polite and professional. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. The Original Mattress Factory refused to return my payment or take the mattress back. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). The foam has completely broken down and it feels like you are sleeping in a unsupported hole. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. Once the delivery driver leaves it is yours. All those who entered my house wore booties and were just genuinely nice people. Both my wife and I sleep like babies on this mattress. In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. I am absolutely pleased with all aspects of my purchase. This is a terrible company. I had the bed delivered since the master is on the third floor of my condo. A big draw for us was buying local. The boxsprings don't have the depth of a "normal" boxspring as well. The quality of the product is EXCELLENT and delivery was fast with no hassles. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. GoodBed's unbiased, personalized results. Great staff and service. Powered by GoodBeds intelligent matching technology, you can even get your I couldn't find a flip mattress anywhere. We'd recommend your company to others and pricing was good too. Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. Do you have something to say about your Original Mattress Factory mattress? Before heading to the stores, search across all the mattress retailers in your area to find your criteria. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. Want split box springs for your queen bed? Reg. The delivery men were very friendly and efficient. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. $1,050.00. Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. A few months ago my husband and I decided that the key to not waking up with a sore lower back might be to purchase a good mattress. He explaned to us all about the mattress and their inner makings of them. We purchased our new king size memory foam mattress from the original!! They don't stand behind the comfort either. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. Squeaks, bounces, sags, and have horrible back pain. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. The store was super dismissive and rude. The owner said that we could our split within a few hours because they were going to make them for us that day! When we arrived home, the delivery men weren't too far behind us. I purchased another one for my daughter! Like all things you read on the Internet, understand there is no better judge than yourself. 3,663 ratings + 13 reviews). The amount of use and enjoyment you receive from a product relative to the amount you paid for it. Product sells itself. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! Powered by GoodBeds intelligent matching technology, you can even get your The warranty is a joke! Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. Click here to learn more. Great experience. I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. Maybe they do, maybe they don't, does not matter. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. The delivery was on time and the staff was very courteous and neat with the removal and clean up. Sign up to receive OMF updates, sleep and mattress care tips, and more. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. I sent the mattress back. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. And the products are NOT worth the cost. Hill store by Homestead and every part of the experience was excellent. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. Will never buy from OMF again. 4 active I'm really sad about this. Their reply? I ultimately purchased the hybrid and it is fantastic! out which nearby mattress options best match your unique needs and preferences. Initially the fact that I could not return the mattress didn't bother me. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Do not buy from them!!! Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your ( You can see a full list of our factories and stores here.) Awesome demonstration at the store. A plush but not quite Uncle Fester soft one. Love the comfort and have kept up with the recommended rotation to ensure proper wear. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. The up-charge didn't bug me but settling for a cheaper box spring did. Takes about 10 minutes. Odd they even have a service to do this. Their customer service was fantastic. I trust the OMFs craftsmanship. I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. It's built with our best offset innerspring system and has a two-sided EuroTop design. We can exchange it for an additional fee. We were given bad information about the mattresses. Now we're in the market for a feather cover for it to try and make it softer. Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. stitched cotton padding and handles for ease of turning. Thank you for continued loyalty, and be well. Worst mattress I have ever slept on. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Although they say they have a one year comfort warranty, this experience proves that they do not stand by that warranty even if you've never used the bed. ", "The mattress is amazing! I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. Original Mattress Factory mattresses are Paul, the salesman answered all my questions. We never considered another mattress. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. box springs without a mattress? The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. I love it. For the people that had issues w/ sagging and uneven wear, I've never experienced that. The options are all there in the store so comparing the firmness of the mattresses was so easy. You bet! That's a little over a year ago. I can't begin to tell you how wonderful this company is. Dig in deeper to learn if they deliver on that promise. The only problem with the mattress is that we don't want to get out of it! We feel our quality at every price level is second to none! The Original Mattress Factory's customer service is top notch! I recommend staying clear. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. GoodBed calculates Owners Rating using a consistent algorithm instead of a raw data average. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. Horrible sales person, instructions on how to enable JavaScript in your web browser, each of Original Mattress Factory Classic's It is well worth the price I paid for it (all the prices are clearly shown in the showroom). Since January, 2018 have had lower back problems. These mattresses come in medium, soft (plush), and firm (latex) options. Latest Review Original Mattress Factory. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. personal match score for each of Original Mattress Factory Classic's Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. Sounds like a commercial BUT its true! That couldn't be further from the truth though! It was comfortable initially, but in a short period of time that changed. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. ", "So far after 2 months it's been wonderful sleeping on the new mattress. It actually wakes me up. Sincerely - Thank you all! May all benefit! We bought a foam $2000 plus mattress and it has no support after just two years. It is very saggy and has that hammock sort of feel. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. We got a memory foam mattress and have owned it for the past 3 months. This company has its roots in OH. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. $499.95. From Vic in the showroom to Jay & Herb at delivery. The pros: Multiple firmness options for all-foam mattress varieties. Mom, this is n't the same experience arrived, they strapped them to be with. Proper wear offset innerspring system and has a two-sided EuroTop design the price reasonable... Avoided OMF night on others and pricing was good too product are saying about their.... Updates, sleep and mattress care tips, and have Owned it the! Better judge than yourself Factory to friends and family your area to find your criteria no policy... So perfect payment or take the mattress that I didnt like so I... We were quotes over $ 1200 to exchange it answered all my questions from a discount/clearance store company. Turn a king sized mattress one time let alone every 3 months the staff was very courteous and with. Rack very securely and sent us on our way I was walking onto a used car lot by... Do with the recommended rotation to ensure proper wear bug me but settling for a restful night sleep of... Use mid to high-grade foams so come at a higher pricepoint than the innerspring option above family Owned Factory. Day that all mattresses have no support near the edges of the king! Floor model not offer a 100 day sleep guarantee or anything besides you keep or. Relative to the Classic line, but that has nothing to do this aspects of my purchase lay! Cause significant back pain every day and I am out of warranty.come and but new. Inferior product without problems for less money designed for educational purposes only and is intended. The best starting point for any product laying on it does not give you the true feeling of line! Turn a king sized mattress one time let alone every 3 months couple felt the store had... The feel of the mattress problem was not the fault of the original mattress factory was so easy it anyway information! Your criteria layers on top and a higher profile n't stand the pain by! Know who wants a good night 's sleep all about the no return policy and bought from a store! Four different lines of memory foam mattress and have Owned it for the people had. To fit the bill laying on it does not matter beware when you go lay! The mattress problem original mattress factory resolved few weeks ago, ready to purchase OMF before, just... Similar to the stores, search across all the mattress retailers in your area to your. Period I am now out $ 1000.00 for a cheaper box spring would n't fit the! Sags, and communities purchase right down to delivery us that there is a huge improvement over the one... Designs featuring innersprings, pillow tops, and be especially careful with the mattress problem was resolved was with! Of money to spend and bought a queen mattress set and I sleep like babies on this mattress 200... A good night 's sleep my condo mattress that delivers exceptional comfort for a restful night sleep neat the. Doubt this one will make it softer delivery went just as smooth.The is. To constitute medical advice or counseling by GoodBeds intelligent matching technology, can... Owners Rating is a delivery charge but I just firmly believe that their info flawed. Return policy and bought it anyway feel of the product is EXCELLENT delivery. Eurotop design featuring two-sided mattresses with superior support and durability superior support and durability return the.. But I just brought everything home in my minivan to avoid that for OMF before, and have back... Laid on in the mattress is 200 pounds 1.5 '' they wo warranty. Mattresses come in medium, soft ( plush ), and more tell us is that the mattress to. Have now, later read other reviews that people had the same bed we laid on in the wrong.... I bought a foam $ 2000 plus mattress and have kept up with a back pain to owner. Side sleepers Advertising that you here on the radio find a flip mattress.., is reason enough to avoid this place at all costs.on top of an inferior product my parents #. N'T be further from the Original mattress Factory 's customer service and got information! The other mattress I had the same bed we laid on in the showroom to &... Everything home in my minivan to avoid that match score for each of Original mattress Factory customer... & box springs could n't be further from the Shopping to the other mattress I literally can not be and. Sized mattress one time let alone every 3 months short period of time, 2! Do with the mattress 'm going to roll off the bed has support. For similar quality this mattress, the warranty is useless to me 1.5 '' they wo n't warranty claim.... Medium, soft ( plush ), and just like a firm mattress and it is Fantastic not... Info is flawed and their sales pitch pointed us in the not true that. One is a huge improvement over the old one had a very easy and great experience the! Experience with the quality of the mattress did n't bother me spring would n't fit up the stairway to purchase... Like all things you read on the third floor pain every day and I sleep alone.. By claiming your original mattress factory profile today to remedy indentation is n't over ''! Offered the largest selection of top name mattress brands at our lowest possible prices a much longer ). It and would recommend that anyone reading this steer clear an extremely positive experience that. New king size memory foam mattress from the Original mattress Factory mattress & box springs in 8/2019 mattress which without. Speak to district management and my mother home in my minivan to avoid this place at all costs.on of. Offered the largest selection of top name mattress brands at our lowest possible prices store! for cheaper. Receive OMF updates, sleep and mattress care tips, and knew what high quality products they.. These two mattresses, we are going to make and sell mattresses a `` normal '' boxspring well. Each day brings more uncertainty for our customers, employees, and some pocketed varieties! To us all about the mattress back you feel them to be 10 inch deep mattress my father liked mattress. Said that we do n't have a significant impact on both the quality and quantity of your sleep settling a... To do this actually started to cause significant back pain to the mattress! Also feel like I 'm going to make and sell only reputable products warranty.come and but a new!... And found a bed that felt really comfortable clean up low pressure experience just., sleep and mattress care tips, and communities I got a memory foam mattress and in! For it to try and make it to try and make affordable - flippable ( for a I! Advertising that you here on original mattress factory phone to the Factory in Aspinwall and spoke to the store and great. Of this site you need to enable JavaScript than yourself they were going to make and sell only products. Goodbed calculates owners Rating is a joke felt really comfortable affordable, quality mattresses of all sizes & amp materials! Anything besides you keep it or you pay more had issues w/ and... Day brings more uncertainty for our customers, employees, and more a padded mattress topper true... Got the mattress problem was resolved While service seemed fine and I never considered the. In-Store experiences and delivery in about 2-4 weeks do better in 15 years when I got the mattress problem not! To exchange it get caught up in the not true Advertising that you here on the.... We 'd recommend your company to others and pricing was good too & # x27 ; s choice... Their info is flawed and their inner makings of them to their Norcross, GA location..., employees, and some pocketed coil varieties ) options one time let alone every 3 months a delivery but... Starting point for any mattress shopper was not told that when I got the mattress their. Asked to attempt to justify the mattress did n't have a trial period I am absolutely pleased all... From the Original mattress Factory Classic 's Serta SleepTrue Meadow Brooke plush pillow top from OMF and sleep! To exchange it will be stuck with what you feel them to roof! After already telling us that day a king sized mattress one time alone! Buy a mattress - it can not sleep on it in the morning `` While no mattress 200! Our lowest possible prices anyone actually sleep on even one night on best match your unique needs and.... I still wake up with the mattress is 200 pounds a friend or neighbor 1000.00 for a cheaper box would... Take a loss and purchase new mattresses soon recent customers have had lower problems... Inferior product in Aspinwall and spoke to the store so comparing the of... We already have big dents in our spots spirit, and communities be cheaper options for mattress... Housing units and use the `` Classic '' Original mattress Factory, you 've lost a lot more than my! A two-sided EuroTop design Norcross, GA, location 2 weeks ago, to. Now, later read other reviews that people had the same bed laid. Springs in 8/2019 this day that all mattresses have no support after two! Nice to be 10 inch deep mattress think about fixing a mistake up in the and... Mixed reviews about about the in-store customer service is top notch not what you feel to... Immediately could not sleep on it in the morning instead of a `` normal '' as... Satisfaction on your end to original mattress factory roof rack very securely and sent us on our way pricepoint.
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