By law, only a licensed technician should perform this task. Ill never buy another Kenmore or LG product. Within 3 years the compressor went bad. At 1 year and 1 month some motherboard issue ($400). Push it in firmly and wait to see if the compressor kicks into action. We ve turned it off for now. Have not seen this # in previous recall notices. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. It covered everything. All new Kenmore elite appliances were installed. The same is true if they are turned off. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. The compressor is not running. You may need to purchase and replace the entire ice maker assembly because many of the ice maker components are not offered separately. If not, are there other class actions to join? Having to pay for the tech to install the new compressor based on their warranties. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. It has been worked on approximately 10-15 time since my purchase. I have my appointment scheduled for 5 days out and they said $89.99 for a technician to come out and take a look at the problem. VW/Bosch Emissions. Because sears left Canada I had to pay for repairs. That compressor and all apputenant parts (which they will also try to charge you for) have a 10 year extended warranty. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. I'm furious now. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. model # 795.72049.112, compressor went out today and we lost a lot of food. The fridge stinks and we have lost over $1000 of food. "The settlement resolves a pending lawsuit about alleged refrigerator cooling issues," says John Taylor, senior vice president of LG Electronics USA. That we should purchase a new refrigerator. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection, Inferior Vena Cava Filters or IVC Filters. I bought a Kenmore Elite refrigerator. It will be several thousand dollars to replace them. I bought most of my appliance from sears. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. You can identify the model you own by looking at the label inside the door of your LG Refrigerator. Other repairmen told me it shouldn't be more than $400 for labor. I purchased this POS from a Sears store and it failed three months in and has continued to fail. No waiting. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Linda O'Beck. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I said I already know its the compressor and had a private appliance company diagnose the problem. And you dont have to replace the refrigerator. I'm disgusted! When these coils become dusty or freeze over, they can prevent your refrigerator from cooling. Christie Montgomery. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. (June 18), The tech returned and repaired the unit. If they are bad, the compressor may not turn on at all. Sears Kenmore refuses to honor the warrantee specified in my owners manual. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Any lawyers want to do this again? We've had frosting problems and ice maker problems. Don't buy LG. Attach a hose to a vacuum cleaner or take a refrigerator condenser brush and clean the coils. Within a little over year the unit quit and she lost a "ton" of food. If the blades move freely, clean them and make sure nothing is obstructing them in any way. I am extremely unhappy. same issue. He told me to go out and purchase a new fridge. And during normal operation, the refrigerator may lightly brush against surrounding surfaces and make a noise. I bought a Kenmore elite model number 253.44743110 from sears. What: Viking voluntarily recalled 45,000 bottom freezer and built in side-by-side units (36" and 48" wide respectively) on units purchased between July 1999 and April 2006. Sears has TERRIBLE customer service. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. Sears states we have to use their technician or the manufacturer warranty is null in void. In this article, well help answer the most common cooling problems with your Kenmore fridge. If they are stiff, the motor is malfunctioning and should be replaced. spoilage that is the result of mechanical failure of any covered refrigerator or freezer. You could but you would need the appropriate equipment to do it. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Your email will only be used if a response is needed. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? Not covered under the warranty which is good for 1 year. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. The failure typically happens in about 2-5 years after you purchased your new fridge. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. Find pros. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. It's only 3 1/2 years old. Compressor went out a week ago, lost $$$$ worth the food. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Bought the unit June 2017 and a little over 4 1/2 years, no longer working. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. Ill never deal with seers series home warranty seers home services as soon as my contract is up. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. I am also stuck with a $3000.00 piece of junk. I called the 800 number, they sent a technician out and he told us the refrigerator was going to cost $2200 to fix. The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off! Broke a few weeks ago . Lost all of our food. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. We bought our LG model number. This was all right before Thanksgiving. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Removed back panel and verified compressor is an LG FLB075LANA. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! We bought a Whirlpool now, the broken kenmore in garage. Hers quit cooling or freezing this week August 23, 2022. If you find that the compressor on your Kenmore refrigerator is buzzing or humming, check for dirt and debris on it. We would recommend leaving them at the mid-point for the best results. I didn't see my model mentioned in any of the current class actions. No appointments. Was given the date for Sears to come look at it of January 4, 2023. Have waited 5 weeks now to get a 2 year old refrigerator fixed. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. Ridiculous!!! That is where the start relay attaches. It's the compressor . Common reasons for the Kenmore refrigerator not cooling, its not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. I could hear motor start but soon no sound. I didn't check the part number in the existing compressor , but i am assuming I have the TCA36511303 compressor , and I am assuming they are going to replace it with a TCA38151706, Do you know if the TCA381 is prone to Set the temperature controls of both compartments to any point you like. It just stopped cooling. His bill was $390 parts and labor. Move the probe from one pin to another; there are 3 of them. I asked person if he knew difference between Warranty and Recall. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. In addition, I lost approximately $200 or more in food. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. No guarantee it will not break again and the part will not be here until 8/29. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. Purchased a Kenmore Elite two door with a lower freezer unit. We can't go 5 weeks without a refrigerator. I am currently in the same situation. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. Supposed had a ten year warranty. The start capacitor also plays a role here. According to the recall notice, LG has received 82 reports of. Doing this keeps them functioning optimally. We declined. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. They are saying it is junk and they will not repair it. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. I have model number LMXC23746S. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. When they are in good working condition, they help absorb the compressors movement so it doesnt shake or make a noise. I purchased Kenmore elite french doors freezer on bottom. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! Calls to the customer service number now do not result in any way to speak to a live human being. No one else will touch it either. I would also have to pay the labor charge in excess of $300. Kenmore Elite Refrigerator Lawsuit This article will explain what is the Class Action Lawsuit and how it applies to you if you own a Kenmore Elite Refrigerator. We went on vacation and came back only to have to through out all our food. Wrong color than advertised, and won't keep ice-cream cold. I am currently without a refrigerator for about 2 months. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. Purchased LG Kenmore Elite refrigerator in July or August of 2013. To determine what is causing the noise, contact Sears or Kenmore to report the issue and request service. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. He diagnosed a bad circuit board and recommended replacement of board and HVC (high-voltage capacitor). This is unbelievable to me. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. These refrigerators ranged between $4725 and $6400 and came in many different colors (including stainless steel and custom paneled as well). He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. Did my time to file a claim expire? They got us any way you look at it. But once in a while, you will find one failing. No one ever did. They said $600 part and $200 labor. Tech support check and schedule tech to come out today. Sounds like not worth it. The following are steps to follow in order to reset the compressor on a Kenmore refrigerator: Unplug or disconnect the unit from power. Model 795.74029.412. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. 1 We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. This one will cost about $1600 to replace the compressor. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Terrible service and cost from Sears. The one my parents bought in the late 80s is likewise still running fine; the ice maker doesnt work anymore, but thats because theres no water in its current location. It is disappointing to me that our appliance industry has off-shored manufacturing and knowingly sell over-priced junk that will not last more than a few years. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. On top of that I have to keep my warranty for a year which is about $600. by | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia If there is no continuity, replace the relay. My frig model is LFXS30766/86. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; this refrigerator is less than 5 years of purchase. Kenmore Elite 72483 29.9 cu. I also missed the deadline for the lawsuit. Repair would over $800, even with compressor part replacement covered. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. This is because of the important role they play in the smooth operation of the refrigerator. Stay away from this brand. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. I wouldnt hesitate to buy this model again if I needed another one. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. The product stopped cooling on April 9, 2020. The part was backordered. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. We had no problems with it until January 2022. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Lost a lot of food. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. There are plenty of other folks who could use to be in on it from what I have read. Model #795-73139-410. I noticed a lot of class action suits being started may have to sign up for one of those. Kenmore and Sears are not what they used to be. The compressor failed in January 2018. . Model # 79574307810. Check the power cord to see if it is fully plugged into the wall outlet. Serice call total of $514. He told me to join the lawsuit and get my money back for the LG fridge. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Remove the refrigerant from the system and take out the clips at the bottom of the compressor before cutting the piping. i have a frigidaire flat top stove the R front burner always cooks on high even on low. Recall Details. So many issues. I have always had GE Products. You need to be sure the noise is coming from the compressor, though. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). I purchased a Kenmore Elite (79575043610) when I built my house. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Based on class action lawsuits across the country, they are obligated to replace the compressor FREE OF CHrge not even a labor charge, which they will attempt to collect. So disappointed, being a stroke survivor on a. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). The heat is dissipated by the compressor coils in the rear of your refrigerator, but as they become caked with dust, they must work harder and louder to dissipate it. We are now dealing with another refrigerator full of spoiled food! Last year (5/18) we had to replace the compressor and condenser. Make sure to set it to the smallest available range on the meter. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. So while it appears to be operating well, it is not working. Never again! After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. 4/28/20. Sears wants to charge me over $300 to fix this problem. Do these big companies even care? BS. I like the glass shelves and the ability to split some of them to accommodate my needs. Compressor went out, now July, 2018. Local repair man charged $75 to say compressor was bad and call Sears. I should not have to pay to fix something you should have recalled Sears! L G will not recall. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. model 795.73167.610 quit cooling on 8-30-21. I went thru cleaning vents in back, resetting Refrig per instructions. Purchased my LG 3 door refrigerator 11/2016. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Didnt realize how many people have had the same problem with kenmore brand. According to Amey Park, one of the lawyers representing the plaintiffs, the lawsuit alleged that almost 1.6 million LG refrigerators might stop cooling because of compressor-related problems. Terrible waste of $800.00 dollars. (Important Facts), French Door Fridges Problems: 3 Common Issues (Must Read), Why Are Liebherr Appliances So Expensive? Mine did not. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! If there is a class action suite against LG refrigerator please notify me. I have a Kenmore Elite refrigerator bought 3 years ago. possible issues That Can Cause Kenmore Elite Refrigerator To Stop Cooling: Evaporator Fan Frosted Over Damper Control Malfunction Defrost Thermostat Burnt Compressor Start Relay Failed Compressor Failed Sealed System Freon Leak 1. That is absurd the fridge is almost new. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. LG said it is not under recall. If youve cleaned the debris from the compressor and the fridge is still humming like a freight train, it could indicate a compressor problem. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. As a result, it wont run at all. I have lost all of my refrigerated and frozen items. Paid $89 for service charge. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. I had a repair tech come out and tell me it is the compressor. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. The most common cooling problems with it until January 2022 in void quit cooling or this! Door of your LG refrigerator please notify me the parts reset the compressor may not turn on at.. Compressor may not turn on at all hesitate to kenmore elite refrigerator compressor failure lawsuit this model again if i needed one! Half year old Sears/LG manufactured refrigerator the warrantee specified in my owners manual 6,000... The tech returned and repaired the unit from power i had to replace the compressor, are there other actions. 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