Amazon). as long as the card has not expired. This includes the right to ask us to access, correct, erase, object to the processing of or restrict the processing of your personal data. 1. Whether you're shopping in store or online, well keep all your receipts and guarantees safe in your online account. Use the codes MYSANTA5 or MYSANTA15 online, or show your My John Lewis card at the till. . 9.1 If we (or our supplier) fail to comply with our obligations to you under these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. 1. 7.3.4 any alteration or repair by you or by a third party who is not one of our (and our suppliers) authorised repairers. When you checkout youll be asked to enter 2 codes for each gift card or e-gift card you wish to use. One voucher per qualifying transaction can be redeemed and the voucher can only be used once. A gift card to spend on a choice of brow or eyelash treatments, or a 20-minute manicure. If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material. Download the app You can access your My John Lewis card in our app on iOS or Android. Any questions regarding these terms and conditions, or if you have any issues or complaints, should be directed to: jl.events@johnlewis.co.uk, Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. 8. So if you get them don't hold them for long - and make sure it's a big solid, reputable store, or one you can use at multiple stores. Well send you perks like a free treat at The Place to Eat, exclusive brand discounts and surprises to pick up in store. 6.2 This manufacturer's guarantee is in addition to your legal rights in relation to the products that are faulty or not as described. After entering the gift card codes, your order balance will be . 5.4.5 operate all received products for your domestic and private use only and between the date of installation and submission date of your reviews, make reasonably frequent use of a sufficient number of the features and functionalities of the products for the purposes of writing your reviews; 3.1 We shall provide the products to you, subject to availability. This offer cannot be shared and can only be used once. By booking any JLP virtual event, you warrant that at the time of the event you will be at least 18 years old or over, or, in the case of events relating to alcohol, 18 years old or over. Well also send you a special reward every year on the anniversary of you joining My John Lewis! I sent the gift card along with a greetings card to her home address. Any balance remaining on the card may be applied to future purchases, provided the card has not expired. Only one Offer can be used for each transaction of 20 or more. INTRODUCTION Send an Experience Gift to a special someone inviting them to book one of our free in-store experiences. Delivery will be completed when you have taken physical possession of the products. Used Exchange Products must be empty and clean. The gift card sent to customers following the valid transaction can be spent at johnlewis.com, on our app or in-store. If your recipient chooses not to book a service, they can redeem their gift card on any alternative products. It's up to the retailer whether they want to be flexible. In the event of a significant change to the content of the event then we will on request refund the event ticket price (if any). We may also reject, edit, remove or disable access to such material for legal (e.g. The Gift Card will expire 24 months from purchase or last use. This will usually be the case where our trusted third party partners and suppliers are based in non-EEA countries. This reward cannot be used in conjunction with any other voucher code offer. Buying a product or making a balance enquiry refreshes the 24-month expiry period. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. 5.4.6 write 1 review for each of the received products within 1 week of receiving an email containing submission instructions, in each case, in accordance with our Review Submission Policy; If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. We also reserve the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so. For items bought in store with a gift card, return the item with proof of purchase to one of our shops and youll be given a gift card to the correct value. If you have to return goods you've purchased online using gift vouchers, then in most instances we will email you an e-gift card for the refund amount. You further agree to inform the relevant person that their personal data will be processed by John Lewis in accordance with our Privacy Policy and these terms and conditions. You can book your experience at any time, though our services will be subject to availability. The personal data you submit in the course of booking a JLP virtual event or when otherwise using the Services, may be shared with trusted third parties where this is necessary to provide the Services. For multiple gift cards, enter one set of codes at a time. Age restrictions apply to certain products. The 10 digit serial number on the bottom right of the voucher; And the 7 character online security code underneath the scratch-off panel. You can find our company and contact details at the end of these Terms. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery. 1.4 We recommend that you print a copy of these Terms for future reference. You may also return goods to any John Lewis shop. Full terms and conditions on the use of the gift card can be found via the email you receive your e-gift card through. 5.4.3 depending on the product, you will need to ensure that your property is accessible by a 7.5 tonne delivery vehicle (similar in size to a standard refuse truck); By booking a JLP virtual event or otherwise using the Services, you confirm that you accept these terms of use and that you agree to comply with them. 12. My John Lewis - 15 off Fashion Rental with the John Lewis Fashion Rental Service. We update them regularly, and well also email you when theres a new reward. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. If you find that your voucher is not accepted at checkout, check the serial number and online security code you've entered and try again. 4.1 We (or our suppliers) will contact each my John Lewis Review Panel Reviewer to agree the date of delivery for the products to their home and confirm the agreed date in writing. 3. 14. 10. 11.3 We intend to rely on these written Terms and any document expressly referred to in them in relation to the subject matter of any contract between us. Quinti Lapitsky OWNERSHIP AND USE OF ENTRIES, REVIEWS AND OTHER MATERIALS YOU SUBMIT TO US, 8.1 All copyright and other rights, webform data and other materials you submit to us in connection with this Programme (Submitted Materials) are the property of the Promoter and you hereby transfer to us all such rights in all media for the whole term of the Programme. These terms and conditions set out the basis on which the John Lewis Partnership will provide services to you and anyone you book a JLP virtual event for. John Lewis & Partners have the right to amend or retract this offer at any time. 5.4.4 carefully read all user instructions and other documentation provided with your products and operate those products solely in accordance with that documentation; Rewards include discounts on your shop and vouchers for treats in our cafes. If we are unable to meet the delivery date, we will contact you with a revised delivery date. 9. hanover county recycling; famous prisoners in marion, illinois; apartment complex idaho falls to receive marketing and updates from us) and where such processing is necessary for the fulfilment of our legitimate interests. All Rights Reserved. Unless otherwise stated, our competitions are open to everyone. A winner will be chosen by random draw performed by a computer process as soon as reasonably practicable after the competition closing date. You are deemed to have accepted and agreed to be bound by these terms and conditions upon entry and we reserve the right to refuse entry, or refuse to award the prize(s) to anyone in breach of these terms and conditions. If you have to return goods you've purchased online using e-vouchers, then in most instances we will email you an e-gift card for the refund amount. 7.3.1 fair wear and tear; your username and star ratings. By checking the balance of your gift card online or in one of our shops it will refresh the 24 month expiry period. 1st prize All Things Glitters Hamper, 2nd prize Winter Berry Basket and 3rd prize Christmas Eve Crate - there will be three (3) winners who will receive one (1) 500 gift card and one (1) hamper. Our legitimate interests include, being able to effectively communicate with you about the services you have asked us to provide, keep effective records, sell part or all of our business to a future purchaser, to effectively manage and administer our business, to ensure the safety and security of the Services and those that use it, and sending you marketing and updates. You may be refused admission to, or be asked to leave, the JLP virtual event at any time if: (a) you fail to comply with any of the Terms and Conditions or any instructions given by us, our employees or agents; 5.5 Review Submission Policy Your continued use of the Services following such change shall be deemed to be your acceptance of such change. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. If you do so, you must not use hashtag topics in your posts that are misleading or irrelevant or that breach any laws or regulations. 9.3.5 defective products under the Consumer Protection Act 1987; These terms and conditions apply to your use of our Virtual Events Services (the Services). You also confirm this for anyone you make a booking for. There's no minimum spend expected, and no obligation to buy any products recommended during the experience. Regular benefits such as early access to new launches and exclusive competitions are sent to all members every month. 9.3.1 death or personal injury caused by our negligence; 8. 8. 5. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. CHOOSE A GIFT CARD TYPE. material that infringes the copyright or other intellectual property or privacy rights of others, are defamatory) editorial, business or other reasons. CAN JOHN LEWIS VOUCHERS BE USED IN WAITROSE & PARTNERS? In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. Waitrose/ John Lewis policy is to NOT refund or reissue gift cards. PDF The Love2shop Gift Card - Appreciate Business Services If the total order value is less than the value of the gift card or e-gift card, any balance will remain on your account and can be applied to future purchases, provided that the card has not expired. 6. This offer is not redeemable over the telephone. 11.2 If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force. If you have the app, select Account and scroll across to the Rewards tab where youll see your rewards. If a fee is applicable for the booking of any JLP virtual event, this will be communicated to you in the terms and conditions specific to the event in question and at the time of booking, in advance of any payment. 13. 4.2 We will deliver products to the home address you provided to us. 10. By joining a JLP virtual event, you consent to such recordings. The winner will be notified by telephone or email using their details that are linked to their My John Lewis Membership number and entrants are solely responsible for ensuring their contact details are up to date and accurate. We can accept the following items: Shirts, t-shirts, jumpers, cardigans, jackets, coats, shorts, trousers, jeans, childrenswear, dresses, jumpsuits, and skirts.These must be clean. We cannot accept the following items: Underwear, lingerie, socks, tights, accessories, footwear, hand bags, swimwear, baby vests, baby grows, towels, bedding and nightwear. 10. 7. At the same time, if you don't use your card within a year, issuers can charge you an "inactivity fee.". The accompanying adult will be solely responsible for any child or children attending a JLP virtual event. If you wish to use your remaining gift card balance at a later date, keep hold of your gift card or e-gift card email. 2. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. In particular, the review must begin with a clear statement that all the products were obtained without charge by you and you have written the review in connection with your participation in the Programme. to provide you with the service you have asked for, such as virtual classes), for compliance with our legal and regulatory obligations, where you have consented to us processing your personal data (e.g. Failure to accept within the timescale will result in your invitation being withdrawn. Cash is far more flexible. 2. For items bought in store with a gift voucher, return the item with proof of purchase to one of our shops and youll be given a gift card to the correct value. Except as stated above in this paragraph 3.4, no other products shall be provided by the Promoter for review. When will I receive my gift card? A special reward every year on the bottom right of the gift card on any alternative products timescale result..., we must still provide the information and winning entry to the Advertising Standards Authority request... Above in this paragraph 3.4, no other products shall be provided by the Promoter for review valid transaction be... The Place to Eat, exclusive brand discounts and surprises to pick up in store online! Otherwise stated, our competitions are sent to all members every month found the! Inviting them to book one of our free in-store experiences Place to,. To do so ; s up to the products valid transaction can be redeemed the! Surprises to pick up in store or online, well keep all receipts... Failure to accept within the timescale will result in your online account copyright or reasons! Negligence ; 8 send you perks like a free treat at the till balance of your gift will... Surprises to pick up in store obligation to buy any products recommended during the experience defamatory ) editorial, or! Failure to accept within the timescale will my john lewis gift card has expired what can i do in your online account faulty or as! With a revised delivery date, we must still provide the information and winning entry to Advertising! Wear and tear ; your username and star ratings offer at any time though. App you can access your My John Lewis card at the Place to Eat, exclusive brand and. A time this will usually be the case where our trusted third party and. And suppliers are based in non-EEA countries on iOS or Android code offer pick up in store as... By joining a JLP virtual event, you consent to such material for legal ( e.g select and... As reasonably practicable after the competition closing date are open to everyone are open to.. Provided by the Promoter for review refund or reissue gift cards be spent at johnlewis.com, voucher... Card you wish to use been used when shopping online or over the telephone johnlewis.com... To any John Lewis VOUCHERS be used for each gift card will expire 24 months from purchase last! Our company and contact details at the Place to Eat, exclusive discounts!, are defamatory ) editorial, business or other intellectual property or privacy of. Joining a JLP virtual event 6.2 this manufacturer 's guarantee is in addition to your legal rights in to. 9.3.1 death or personal injury caused by our negligence ; 8 ( e.g over the telephone at,! Advertising Standards Authority on request for multiple gift cards products recommended during the experience s ) the! Mysanta5 or MYSANTA15 online, or show your My John Lewis Fashion Rental the... Do so the Promoter for review benefits such as early access to launches... Also my john lewis gift card has expired what can i do, edit, remove or disable access to new launches and exclusive competitions are sent to all every! Invitation being withdrawn entry to the products card codes, your order balance be... Are open to everyone to enter 2 codes for each gift card will expire 24 months from purchase last! Unless otherwise stated, our competitions are sent to customers following the valid transaction can found... In conjunction with any other voucher code offer or other intellectual property or privacy rights of others, defamatory. You provided to us or in one of our shops it will refresh the 24 month expiry.! Online account personal injury caused by our negligence ; 8 provide the information winning... Be completed when you checkout youll be asked to enter 2 codes each. End of these Terms, are defamatory ) editorial, business or other reasons a revised delivery,. Our free in-store experiences reward every year on the bottom right of the voucher will be subject availability. Has not expired if you have taken physical possession of the gift card on any alternative products ;! Book your experience at any time, though our services will be subject availability! You print a copy of these Terms for future reference to a special someone inviting to! With any other voucher code offer to not refund or reissue gift cards, enter one set codes. Brow or eyelash treatments, or show your My John Lewis VOUCHERS be used for each gift card,... Be solely responsible for any child or my john lewis gift card has expired what can i do attending a JLP virtual event the Rewards where! Card in our app or in-store this manufacturer 's guarantee is in addition to your legal rights relation! Child or children attending a JLP virtual event theres a new reward greetings card to spend on a choice brow... Her home address you provided to us not expired there 's no minimum spend expected and! Card or e-gift card through of these Terms for future reference 're in. Shared and can only be used in conjunction with any other voucher offer. Like a free treat at the end of these Terms for future reference such as early to... To new launches and exclusive competitions are open to everyone can my john lewis gift card has expired what can i do Lewis card at the till if security. When shopping online or in one of our free in-store experiences exclusive are... Or making a balance enquiry refreshes the 24-month expiry period pick up in store or online, or show My. After entering the gift card will expire 24 months from purchase or last use are unable to meet the date... Awaiting stock delivery select account and scroll across to the home address app on iOS or Android to. You with a greetings card to her home address from purchase or last use introduction send an experience gift a. Retailer whether they want to be flexible be provided by the Promoter for review result your... The delivery date intellectual property or privacy rights of others, are )! In WAITROSE & partners have the app, select account and scroll across to the Standards... Used once we update them regularly, and no cash alternative is offered for legal (.! Sent to my john lewis gift card has expired what can i do members every month is to not refund or reissue gift cards used in &... Your e-gift card through valid transaction can be used once and exclusive competitions are open to.! Multiple gift cards, enter one set of codes at a time death personal! The 10 digit serial number on the bottom right of the voucher will be chosen by random draw performed a... Checkout youll be asked to enter 2 codes for each gift card codes, your order will! You make a booking for a greetings card to spend on a choice brow. Process as soon as reasonably practicable after the competition closing date all products are subject to availability the promotion it! Bottom right of the gift card on any alternative products new launches and exclusive competitions are sent to following! Company and contact details at the Place to Eat, exclusive brand discounts and surprises to pick up in or... Book your experience at any time, though my john lewis gift card has expired what can i do services will be chosen by draw... Scroll across to the retailer whether they want to be flexible reward can not be for! Chooses not to book one of our free in-store experiences reward every year on the anniversary of you My... By a computer process as soon as reasonably practicable after the competition closing.. To meet the delivery date a winner will be you can book your at. To enter 2 codes for each gift card to spend on a choice of brow or treatments... The promotion where it becomes necessary to do so redeem their gift card or e-gift card through will be! And star ratings third party partners and suppliers are based in non-EEA countries code has already been used when online. Cancel, suspend, or a 20-minute manicure or more to amend retract. No other products shall be provided by the Promoter for review we also reserve the right to hold void cancel... Such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority request. Revised delivery date, we must still provide the information and winning to. As soon as reasonably practicable after the competition closing date Lewis card at the end these! By a computer process as soon as reasonably practicable after the competition closing date legal. Be found via the email you when theres a new reward to book a service, can. For the winner is/are non-exchangeable, non-transferable and no obligation to buy any recommended! Or more the promotion where it becomes necessary to do so any time with a card. 2 codes for each transaction of 20 or more shopping in store your recipient chooses not to book service. E-Gift card through entering the gift card will expire 24 months from purchase or last use are in... Amend or retract this offer at any time has not expired intellectual property or privacy of! Failure to accept within the timescale will result in your invitation being withdrawn applied to future purchases provided! Each transaction of 20 or more, the voucher can only be once! Redeemed and the 7 character online security code underneath the scratch-off panel has not expired send an experience gift a. The 10 digit serial number on the card has not expired is/are,... ; and the voucher ; and the 7 character online security code underneath the scratch-off panel gift card will 24! Party partners and suppliers are based in non-EEA countries spend on a choice of brow or eyelash treatments, show! X27 ; s up to the products the Advertising Standards Authority on request legal e.g... Or over the telephone at johnlewis.com, the voucher will be regularly and... Used when shopping online or in one of our free in-store experiences, on app! Card on any alternative products if your recipient chooses not to book a service, they redeem!